At work
Emma has more than 28 years of experience in financial services, beginning her career in mortgage administration with the National and Provincial Building Society. She later worked for Abbey National and Santander as an adviser.
Since joining JWA in 2019, Emma has built strong relationships with clients and lenders. She liaises with clients, lenders, and conveyancers, ensuring applications progress smoothly to completion. Emma enjoys collaborating with the team and guiding clients through their mortgage journey.
Emma works closely with our advisers and applies her years of experience to helping our clients through their mortgage journey.

At home
Outside of work, Emma enjoys spending time with her husband Carl and grown-up children, Kobe and Thea. She loves travelling to explore different cultures and enjoy sunny destinations.
Living in Penarth, Emma appreciates its seaside charm, scenic walks, and vibrant restaurants. In her downtime, she enjoys reading, walking, and browsing the local shops, where she’s often found.
Meet the team
Get to know the people who keep everything running smoothly.